Privacy Policy

At StreamLabels, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service to create stream overlays and widgets for Twitch.

By using StreamLabels, you agree to the collection and use of information in accordance with this policy.

StreamLabels

Andreas Wagner

Friedenstraße 88b

67657 Kaiserslautern, Germany

Email: privacy@streamlabels.com

Twitch Account Information

When you connect your Twitch account, we collect:

• Twitch username and display name
• Twitch user ID
• Profile picture URL
• Email address (if provided by Twitch)
• Follower and subscriber data for your channel

Usage Data

We automatically collect certain information when you use our service:

• IP address and browser information
• Pages visited and time spent on our service
• Widget configurations and customizations
• Error logs and performance data

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience.

We use the collected information for the following purposes:

• Service Provision: To provide and maintain StreamLabels functionality
• Real-time Data: To display current follower, subscriber, and stream data
• Customization: To save your widget preferences and configurations
• Communication: To send important service updates and support responses
• Analytics: To improve our service and understand usage patterns
• Security: To protect against fraud and ensure service security
• Legal Compliance: To comply with applicable laws and regulations

We do not sell, trade, or rent your personal information. We may share information in the following circumstances:

• Twitch API: We access Twitch's API to retrieve your public streaming data
• Service Providers: With trusted third-party services that help us operate (hosting, analytics)
• Legal Requirements: When required by law or to protect our rights
• Business Transfer: In the event of a merger, sale, or acquisition

We implement appropriate security measures to protect your information:

• SSL/TLS encryption for data transmission
• Secure servers with regular security updates
• Access controls and authentication measures
• Regular security audits and monitoring
• Data backup and recovery procedures

We retain your information for as long as necessary to provide our services:

• Account Data: Until you delete your account or request deletion
• Widget Configurations: While your account is active
• Usage Logs: Up to 12 months for analytics and security purposes
• Legal Obligations: As required by applicable laws

Under GDPR, you have the following rights regarding your personal data:

• Access: Request copies of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal data
• Portability: Request transfer of your data
• Restriction: Request limitation of processing
• Objection: Object to certain types of processing

To exercise these rights, contact us at privacy@streamlabels.com

Our service integrates with the following third-party platforms:

• Twitch: For authentication and stream data (Twitch Privacy)
• Discord: For community support (optional)
• Analytics Services: For usage statistics and performance monitoring

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of StreamLabels after any changes constitutes acceptance of the updated policy.